Technology alone doesn't transform a business. Outcomes do.
Whether you're looking to increase revenue, improve customer experience, streamline operations, or prepare for AI, we connect strategy, people, data and technology into one transformation journey.
The pieces that make the customer picture whole.
Sales, service, marketing, engagement, customer intelligence and the data underneath - twelve solution areas that share one record of the customer instead of arguing about it. Salesforce-led, extended where you need more.
Explore All SolutionsSomeone has to build it, and keep it running.
Solutions are what your customers experience. Services are how they get there - 200+ projects delivered by certified consultants, from the first roadmap to the tenth year of support.
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The platforms behind the work.
Salesforce at the core, with Pega, Boomi, Insider and Sprout Social extending it - plus reseller and delivery partnerships across engagement, experience and adoption. Certified on every one of them.
Explore All PartnersWhat AI can do - and where it works for you.
AI agents are always-on teammates built into your CRM. They resolve customer requests, surface your best leads and turn data into answers - so your people focus on what matters.
Built around your business, not the technology.
Six outcomes our clients measure us on - the reason the platform work matters in the first place.
Grow Revenue
Turn every interaction into opportunity with connected sales, marketing and customer data.
Exceptional CX
Create personalised, seamless experiences across every customer touchpoint.
Accelerate with AI
Deploy trusted AI that lifts productivity, engagement and measurable value across every part of the front office.
Empower Workforce
Give teams the tools, automation and AI to work smarter and decide better.
Connect Business
Break down data silos by integrating systems, apps and processes across the org.
Trusted by the teams we work with
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"With Salesforce, we are now able to act more as a personalised consultant than a standard property developer. We can provide advice and support throughout the entire customer journey - from initial finance to the final interior design."
"Telcowin came to see us at the time we needed the help the most! We wanted something that is not just selling tickets - they have that, complemented by an efficient delivery team. We recommend business owners to get their Salesforce support throughout the journey."
"Our consulting partner is always be supportive in whatever request that we throw… I like it when our consulting partner is very open into suggestion and recommendation to help our business grow."
"I had the pleasure of working with Telcowin for my Salesforce project from start to finish, the experience was nothing short of outstanding… They took the time to understand our business needs, target audience, and preferences… Their expertise and willingness to go the extra mile truly set them apart."
"We had a great experience working with Telcowin as they have a diversified team with different tech expertise to support and cater Salesforce to our recruitment and operation needs… Highly recommended them."
"Overall we are satisfied with their capability in CRM, quickly understand our requirement and able to provide required solutions. They also having product knowledge."
"Telcowin team is a group of highly trained professionals who provides excellent business solutions, and focused project management that seeks to meet clients expectations and requirements."
"As Salesforce caters for diverse needs of businesses both big and small, prospective clients should very open in their business needs as Salesforce may be able to offer many solutions beyond their initial expectations or specific needs"
"Telcowin designed a system for us based on the Salesforce Sales Cloud that was easy to use and understand… and had a strong personal touch that allowed us to execute smoothly."
"With Salesforce we can follow every phase in the customer journey and analyse each segment without any fragmentation. It's amazing."
"Telcowin is one of the most pleasant Salesforce partners in Malaysia to work with. Their response time is quick and they're always available to assist us. Their ability to understand our business needs and add value-added thought is what sets them apart."
"Partner understands client's needs, adheres to the campaign requirements and complies to the deadlines. Partner is fast to adopt to our business needs, considering the project complexity level is not present in their existing engagements with other clients."
"I highly recommend Telcowin for Salesforce consulting engagements and solution integration projects. Hafiz brings together a team of intelligent and dynamic individuals who constantly go the extra mile in delivering customer requirements on budget and schedule."
Insights that move business forward
Practical insights, industry conversations, customer stories, podcasts, webinars and events to help leaders navigate AI, CX and digital transformation.
Borak CX
Candid conversations with the leaders shaping customer experience across ASEAN. Watch, listen, learn.
Watch episodesSuccess Stories
Real transformations, measurable outcomes.
ExploreEvents
Webinars, workshops & meetups.
ExploreArticles & Guides
Thought leadership and practical how-tos on AI, CRM and digital transformation.
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