Real people. Real results. Real transformation.
A look at how organisations across Malaysia and Indonesia have used Telcowin's implementation, strategy, and managed services expertise to solve real business problems - in their own words, with their own numbers.
UEM Sunrise grows sales and relationships using trusted data.
Malaysia's leading property developer needed a single, trusted view of its customers to move faster on leads, approvals, and bookings. Telcowin implemented Salesforce Sales Cloud, Marketing Cloud, Service Cloud and CRM Analytics to give UEM Sunrise's teams an end-to-end view of every customer, from first enquiry to handover.
"We want to partner with customers beyond property and support them throughout their lifecycle. Salesforce helps us by allowing us to deliver experiences that are personalised to their different lifestyles and life-stages."
- Hasniza Binti Mohamed, Director, Digital and Technology Innovation, UEM Sunrise Berhad
TNB scales its solar business with 20x more qualified prospects.
Malaysia's largest electricity utility used Sales Cloud, Marketing Cloud and Service Cloud to modernise its solar prospecting and internal-communications reach across 35,000 staff.
Malaysia Airlines Group unifies support across every touchpoint.
MAG consolidated fragmented, multi-channel BPO operations - spanning Enrich loyalty and Journify - onto Service Cloud with Talkdesk, giving agents one case view across calls, chat and social.
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