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Engage & Serve

Customer Relationship ManagementConnected sales, service & marketing SalesPipeline, forecasting and rep productivity Customer ServiceFaster, more personalised support Customer EngagementPersonalise every interaction Omnichannel EngagementOne brand, every channel Team CollaborationBetter teams build better experiences

Automation & Data

Data & IntegrationBuild a connected business Customer IntelligenceEvery conversation tells a story AI & AutomationIntelligent, agentic automation Agentic EnterpriseFleets of AI agents, working as one

Industry

FSIFinancial services, modernised EducationOne record, enquiry to alumni ManufacturingTakt: packaged IP, faster go-live

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Our Services

Technology ConsultingStrategy & roadmap for your stack Implementation & DeliveryFrom blueprint to go-live Digital AdoptionFramework-led change & adoption strategy EnablementTraining, workshops & certification Application Managed ServicesOngoing care for your platform CRM for SMEsRight-sized CRM for growing teams

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Technology Partners

Salesforce®World's leading AI CRM platform BoomiLeading integration platform Insider OneAI-native customer experience platform Sprout SocialAI-powered CX management platform PegaLegacy modernisation & intelligent workflows ClaudeEnterprise AI from Anthropic

Our ecosystem

See how our partners fit together.

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Resources

Articles & GuidesPerspectives on CX & automation Success StoryReal results from real clients Borak CXCommunity & conversations on CX EventsWebinars & upcoming meetups

Featured

See how RHB transformed their CX with Telcowin.

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Malaysia

Telcowin Sdn Bhd
Suite A-16-12, The MET Corporate Towers @ KL Metropolis, No.20, Jalan Dutamas 2, 50480 Kuala Lumpur

Indonesia

PT Telcowin Indonesia
Lippo St. Moritz Office Tower, Floor 8A (08-01), Jakarta, Indonesia