Best Multi-Cloud Implementation Partner of the Year, Asia
At the time, Telcowin was a Salesforce Gold Consulting Partner in Malaysia and the Best Multi-Cloud Partner of the Year. The award recognises our work with one of Malaysia's top conglomerates.
One of our customers had embarked on a digital transformation path with several objectives in mind. They wanted to simplify their business processes and establish a single source of truth for customer data, along with end-to-end visibility over their sales lifecycle.
Telcowin helped by integrating Salesforce solutions with multiple non-Salesforce systems, and building custom components that expanded the customer's digital capabilities on the service front while improving sales visibility. That gave the sales team the agility to connect and engage with customers across multiple digital channels.
Salesforce solutions delivered across service and sales, integrated rather than deployed in isolation.
Non-Salesforce platforms connected in, so the customer kept what already worked.
Customer data consolidated to end the fragmented view across departments.
Custom components gave leadership sight of the full sales lifecycle.
"This award is proof that we chose the right path when we decided to focus on consulting and implementing Salesforce products. The continued trust we build with our customers, and the opportunities awarded to us, will be the important factor for us to keep going, exploring, and expanding our horizon."
More from Telcowin
See where else we're speaking, exhibiting, and showing up for the community.